PRIVACY POLICY

French | English

 

Delta Diffusion SARL, owner of the Cryoblaster® brand, is committed to placing paramount importance on respecting the privacy of its customers and prospects, users of the websites it manages, and the confidentiality of their personal data.

Delta Diffusion SARL undertakes to process the data it collects and handles in compliance with applicable laws and regulations, including the law no. 78-17 du 6 January 1978 on information technology, files and freedoms and the regulation on the protection of individuals with regard to the processing of personal data and the free movement of such data, repealing the directive 95/46/EC (General Data Protection Regulation: GDPR).

 

ARTICLE 1: Definitions

Personal data: any information relating to an identified or identifiable natural person.

Processing of personal data: Any operation, or set of operations, carried out on such data, regardless of the method used (collection, recording, organization, storage, adaptation, modification, extraction, consultation, use, disclosure by transmission, dissemination or any other form of making available, comparison or interconnection, blocking, erasure or destruction, ...).

Cookie: A cookie is a small computer file, a tracking device, deposited and read for example when visiting a website, reading an email, installing or using software or a mobile application and this, regardless of the type of device used (computer, smartphone, e-reader, video game console connected to the Internet, etc.).

 

ARTICLE 2: Data Controller

The controller responsible for processing the personal data referred to herein is Delta Diffusion SARL, whose registered office is located 52, Chemin du Bonnard 38290 Frontonas, France, with capital of 3000 € - SIRET 49931419300016 - APE 8122Z.

 

ARTICLE 3: Data Collected

Nature of data collected

In the course of Delta Diffusion SARL's business activities, we may collect the following personal data: your title, name, surname, postal address, country of residence, professional status, SIRET number, intra-community VAT number, email, password, IP address, partial bank card number, domain name of your website.

CNIL Compliance Declaration:1844330 v 0 

Procedures resulting in the collection of personal data (these procedures require your prior consent):

– title, name, surname, email, IP, telephone: commercial prospecting forms

– title, name, surname, postal address, country of residence, professional status, SIRET number, intra-community VAT number, email, password, IP, domain name of your website: registration as a member and use of features on our websites.

– title, name, surname, postal address, country of residence, professional status, SIRET number, intra-community VAT number, email, IP, partial bank card number: purchase of a product or service on one of our websites. Purpose of collection and processing procedures.

The objective requiring the collection and processing of your personal data may be:

– the necessary functioning of our websites, registration, member identification, access security, access to content and services.

– the security of network access and online IT infrastructure, data protection, detection of intrusions or unlawful activities

– the collection of mandatory legal, accounting and legal information

– commercial prospecting necessary for the company's business

ARTICLE 4: Data Recipients – Subprocessors

Your personal data are exclusively intended to be used by Delta Diffusion SARL. However, they may be transferred to our subprocessors listed below.

In case of unlawful activities, suspicion of unlawful activities or for investigation purposes, judicial requisitions... your personal data may be transmitted, upon request, to judicial or supervisory authorities: police, gendarmerie, magistrate, departmental office for population protection (formerly DGCCRF), tax or social services, etc.

Personal data collected and processed directly by Delta Diffusion SARL are exclusively stored in France, in the databases of OVH company servers.

Our subprocessors to whom your personal data may be transmitted, if necessary, are:

– OVH company: website hosting, cloud service, email account management

– JOYE company: accounting services

– CREDIT AGRICOLE SUD RHÔNE-ALPES bank: banking services

– PAYPAL company: banking and online payment services

– STRATEGIE GAGNANTE company: autoresponder system

– AMAZON company: cloud hosting

Delta Diffusion SARL never sells or rents your personal data to third parties under any circumstances.

 

ARTICLE 5: Right of Access, Objection and Withdrawal

In accordance with applicable legislation, you have the right to access, rectify and delete personal data concerning you. You may freely access, modify or delete your personal data except where legally required: by sending an email to: contact@delta-diffusion.

You may also exercise your rights by contacting us by telephone at 09 81 37 76 93 or by postal mail to Delta Diffusion SARL, 52 Chemin du bonnard 38290 Frontonas, France.

Any prospect or customer can unsubscribe from newsletters received from Delta Diffusion SARL using an unsubscribe link present at the bottom of each message sent.

You may, in case of dispute, file a complaint with the CNIL whose contact details are available at http://www.cnil.fr

Using the contact details provided above, you may request detailed information on your personal data collected, the purpose of the processing applied to them, their retention period, their recipients, as well as to benefit from their portability.

 

ARTICLE 6: Cookies

The websites cryoblaster.com and delta-diffusion.com use cookies intended to facilitate navigation on the site, execute the service provided by cryoblaster.com and delta-diffusion.com, and facilitate the consumer's purchasing process.

Type of cookies implemented:

The cookies used by our company are functional type cookies. They allow the management of certain website features, facilitate login to the website, and make the consumer's purchasing process more pleasant.

Cookie Management

The main operation of our affiliate system is based on the use of a cookie containing an anonymous identifier. The user has the ability to refuse the installation of this cookie on their device, but this will compromise the effectiveness of the service offered. The acceptance of the cookie facilitating login to the cryoblaster.com or delta-diffusion.com websites is at the discretion of the registered member at the time of login and can be changed at any time with one click.

Cookie Refusal

If you refuse the storage of cookies on your device, or if you delete those already stored there, you will no longer be able to benefit from a number of features that are nevertheless necessary to navigate certain areas of cryoblaster.com or delta-diffusion.com.

This would be the case if you attempted to access our content or services that require you to log in. This would also be the case when we -or our service providers- would not be able to recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings or the country from which your device appears to be connected to the Internet.

As such, we disclaim any responsibility for the consequences related to the degraded functioning of our services resulting from the inability for us to record or consult the cookies necessary for their operation and that you would have refused or deleted.

How do you exercise your choices, depending on the browser you use?

For cookie management and your choices, each browser's configuration is different. It is described in your browser's help menu, which will allow you to find out how to modify your cookie preferences.

For Internet Explorer™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
For Safari™:
For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
For Firefox™: http://support.mozilla.org/en-US/kb/Enable-and-disable-cookies
For Opera™: http://help.opera.com/Windows/10.20/en/cookies.html
etc.

"Adobe Flash Player"™ Flash Cookies©

"Adobe Flash Player"™ is a computer application that enables rapid development of dynamic content using the "Flash" computer language. Flash (and similar applications) stores the settings, preferences and use of this content through a technology similar to cookies. However, "Adobe Flash Player"™ manages this information and your choices through an interface different from that provided by your web browser software.
To the extent that your device is able to view content developed with the Flash language, we invite you to access your Flash cookie management tools directly from the website https://www.adobe.com/fr/

ARTICLE 7: Security

Delta Diffusion SARL takes all necessary measures to ensure the security of personal data it collects.

No personal data is stored within Delta Diffusion SARL's premises; personal data collected is hosted by our specialized subprocessors (web hosts, autoresponder/email, payment systems, accounting).

Access to servers or secured databases managed directly by Delta Diffusion SARL is subject to restricted access via strong username and password, through an encrypted connection of the ssl/https type.

The servers are hosted in OVH company data centers, highly secured and eligible for multiple levels of certifications (ISO 27002 and ISO 27005, SOC 1 and 2 type II attestations).

 

ARTICLE 8: Data Retention Period

To comply with its legal obligations or to have the elements necessary to assert its rights (accounting, taxation, access tracking...), Delta Diffusion SARL may archive data under the conditions provided for by regulations.

Personal data related to the operation of websites managed by Delta Diffusion SARL are kept for 3 years in our computer databases after the last login detected for access to our websites.

Personal data of Delta Diffusion SARL customers are kept for 3 years after purchase in our computer databases, then for the legal duration in force in our documents or accounting databases.

 

ARTICLE 9: Modification of our Privacy Policy

Delta Diffusion SARL reserves the right to modify this privacy policy at any time, in particular in application of changes made to applicable laws and regulations. Any modifications will be notified to you via our website or by email. You can access our privacy policy concerning your personal data at any time by accessing this document.

 

ARTICLE 10: Data Transfer Outside the EU

Delta Diffusion SARL may be required to transfer certain of your data outside the European Union. Including your first name, email and IP address when purchasing a product or service through Paypal company.

Transfers of personal data outside the European Union will only be made to countries whose level of personal data security is recognized by the European Union as equivalent to that of European Union countries.

 

ARTICLE 11: Information in Case of Data Breach

If, despite all protections implemented by Delta Diffusion SARL and its subprocessors, some of your personal data were stolen, compromised or deleted, Delta Diffusion SARL undertakes to inform you within the legal timeframes and according to the legal requirements in force.

This obligation of legal information cannot be interpreted as an admission of responsibility or negligence on the part of Delta Diffusion SARL or its subprocessors.

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